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Terms & Conditions
1. Introduction
Welcome to prieretulip.com (“we”, “our”, “us”). By accessing and using our website (the “Site”) and purchasing our products, you agree to comply with and be bound by the following terms and conditions (the “Terms”). If you do not agree with these Terms, you must not use the Site.
2. Use of the Site
2.1 Eligibility By using the Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into and abide by these Terms.
2.2 Account Registration To purchase products from the Site, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to ensure it remains accurate, current, and complete.
2.3 Account Security You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
3. Products and Orders
3.1 Product Information We strive to provide accurate information about our dermal filler product. However, we do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free.
3.2 Pricing and Availability All prices are subject to change without notice. We reserve the right to modify or discontinue the product at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the product.
3.3 Order Acceptance Your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order at any time after receipt. An order is considered complete once your package has been shipped and you have received valid tracking information.
3.4 Payment You agree to pay all charges incurred by you or any users of your account and credit card or other payment method at the prices in effect when such charges are incurred. All payments must be made through our payment processor and are subject to their terms and conditions. Payment methods include credit/debit cards and bank transfers.
4. Shipping and Delivery
4.1 Method of Delivery We offer delivery through postal services (priority registered mail) and courier delivery (DHL Express). The availability, price, and duration of each service depend on the customer’s location.
4.2 Shipping of Items Items are typically shipped within 48 hours after payment is received, excluding non-work days and unforeseen delays.
4.3 Duration of Shipping
- Priority Mail: 4-5 workdays for Europe, 10-15 workdays for the rest of the world
- DHL Express: 1-2 workdays for the EU, 3-5 workdays for the rest of the world
Delivery times are estimates and not guaranteed. We are not responsible for delays due to customs inspections, postal or courier processing, or unforeseen events.
4.4 Responsibility It is the customer’s responsibility to provide accurate shipping information. Delays or additional costs due to incomplete or inaccurate shipping information are the customer’s responsibility.
5. Returns and Refunds
5.1 Return Conditions You have the right to return a purchased item within 14 days of receipt, provided it is unopened and in good condition. Return shipping costs are the customer’s responsibility. Initial shipping fees are non-refundable.
5.2 Damaged or Incorrect Items If you receive a damaged or incorrect item, you must notify us within 14 days of receipt. We will provide a full refund, including shipping fees, or send a replacement product. The item must be returned within 14 days after notifying us.
6. Intellectual Property
All content on the Site, including text, graphics, logos, images, and software, is the property of prieretulip.com or its content suppliers and is protected by international copyright laws. You may not use any content from the Site without our express written permission.
7. Limitation of Liability
To the fullest extent permitted by law, prieretulip.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Your use of the Site or inability to use the Site;
- Any unauthorized access to or use of our servers and/or any personal information stored therein;
- Any interruption or cessation of transmission to or from the Site;
- Any bugs, viruses, Trojan horses, or the like that may be transmitted to or through the Site by any third party;
- Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Site.
8. Indemnification
You agree to indemnify, defend, and hold harmless prieretulip.com, its officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, liabilities, expenses, damages, and costs, including reasonable attorneys’ fees, arising out of or relating to your use of the Site or any violation of these Terms.
9. Governing Law
These Terms and your use of the Site shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of laws principles.
10. Changes to These Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes.
11. Contact Us
If you have any questions about these Terms, please contact us at:
- Email: [email protected]
12. Product Use and Safety
Our products are intended for use by licensed professionals. By purchasing our products, you agree that you are a licensed professional qualified to use these products. We are not liable for any misuse of our products.
13. Compliance with Local Laws
You are responsible for compliance with all applicable laws regarding the purchase and use of our products. It is your responsibility to ensure that the products are legal in your jurisdiction.
14. Privacy
Your use of the Site is also governed by our Privacy Policy, which can be found here.
15. Dispute Resolution
Any disputes arising out of or relating to these Terms or the Site shall be resolved through binding arbitration in [Your Country/State], except that you may assert claims in small claims court if your claims qualify. The prevailing party in any arbitration or litigation shall be entitled to recover its attorneys’ fees and costs.
By using our Site and purchasing our products, you agree to these Terms and Conditions.